Please inspect your purchase immediately upon delivery. We want you to be fully satisfied with every product. If you are not satisfied with a product you have purchased from us, you may return it within 30 days of delivery for a full refund, minus the shipping, handling and other charges where applicable. To enable us to make a full refund, we ask that the product be unused, in its original packaging with all parts and accessories, and with all original paperwork.
To return a product please use our returns service. If you receive a damaged, defective or incorrect item, please contact our Customer Service Team directly who will work with you to make things right :
After our warehouse receives your returned products and confirms that all of the requirements have been met, your return will be processed to the same Credit or Debit Card used to place your order. An email confirmation will be sent after the refund has been processed. Refund times will depend on the Credit/Debit Card Company’s policies
FAULTY GOODS
Faults with our products are rare but if you have received a faulty item please get in touch with us immediately using our contact page.
NO EXCHANGES
Within Buster+Punch, unfortunately, we do not accept exchanges at any time. You must return your product within 30 days of delivery. At that time, a refund will be credited to the original method of payment. You then can re-order a new product on busterandpunch.com/au/.
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