Delivery
We deliver globally and ship all orders directly from our warehouse located in EU.
Available products, delivery rates and fees may vary depending on the
delivery address for your order. To check which countries are eligible, please click here.
We’ll keep you updated on your order’s progress, and you can always track
it directly through your account.
Please note that fulfilment may take slightly longer during bank holidays,
national holidays, and peak seasons.
Returns
If you want to return a product, just let us know within 30 days of delivery. click here to find out more.
For a refund, items must be unused, returned in the original packaging and in a re-saleable condition. We reserve the right to make a deduction from your refund to cover any repackaging costs.
Non-returnable items:
• Furniture/Kitchens
• Motorcycles
• Jewellery
• Made to order/special items
Find the full Return Policy here.
If you wish to return an item please fill out our online form here.
Warranty
Brass is made from solid brass which has been precision machined and then finished with two layers of durable satin lacquer. This finish will age slowly with time, moving from a radiant brass colour to a deeper more golden finish within a few years.
Burnt steel is made from solid stainless steel and exposed to excessive heat to create a unique and natural burnt steel finish. The heat gives the steel a rainbow of blue, purple and yellow, ensuring that no two finishes are ever the same. Finally, a layer of satin lacquer is applied to the finish to ensure that the rainbow section keeps its glory for many years to come.
Gun metal is made from solid stainless steel which is then finished in gun metal PVD. This is an extremely durable finish and will remain the same elegant finish from the moment you take it out of the box for many years to come. It is also a very easy to clean finish.
Steel is made from solid stainless steel and refined by hand. This is our most durable finish and will remain the same crisp finish from the moment you take it out of the box for many years to come.
support
back
