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Delivery
We deliver globally and ship all orders directly from our warehouse located in EU.
Available products, local taxes and duties may apply to your order upon arrival in your country. You will need to pay this to receive your delivery. These are not included in the total price. To check which countries are eligible, please click here.
We’ll keep you updated on your order’s progress, and you can always track
it directly through your account.
Please note that fulfilment may take slightly longer during bank holidays,
national holidays, and peak seasons.
Returns
If you want to return a product, just let us know within 30 days of delivery. click here to find out more.
For a refund, items must be unused, returned in the original packaging and in a re-saleable condition. We reserve the right to make a deduction from your refund to cover any repackaging costs.
Non-returnable items:
• Furniture/Kitchens
• Motorcycles
• Jewellery
• Made to order/special items
Find the full Return Policy here.
If you wish to return an item please fill out our online form here.
Warranty
A 2G dimmer switch finished in steel and comes with a choice of solid metal detail kits. The detail kit includes a dimmer knob and coin screws, available in steel or brass.
The dimmer knob features our signature, diamond-cut, cross knurl pattern and the flat plate is fixed with our signature, solid metal, coin screws.
Steel is made from solid stainless steel and refined by hand. This is our most durable finish and will remain the same crisp finish from the moment you take it out of the box for many years to come.
Brass is made from solid brass which has been precision machined and then finished with two layers of durable satin lacquer. This finish will age slowly with time, moving from a radiant brass colour to a deeper more golden finish within a few years.
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