Showroom Manager

Role Responsibilities

Sales & Customer Experience:

• Lead the showroom daily operations
• To deliver a best-in-class class service to all visiting customers
• Provide expert guidance to customers on Buster + Punch’s electricity, hardware, lighting and kitchen collections
• Identify opportunities to upsell and cross-sell to the other product categories
• Develop and maintain strong relationships with interior designers, architects, contractors, and retail customers
• Ensure the showroom offers an engaging and inspiring shopping experience
• Develop the showroom into a specification hub.

Showroom Operations:

• Maintain an organised, visually appealing, and up to-date showroom display
• Oversee inventory management, ensuring stock levels align with demand
• Coordinate with suppliers and vendors for new product arrivals and promotions
• Ensure all showroom equipment and displays are up to date and in working order

Marketing & Business Development:

• Collaborate with the sales and marketing teams to execute B2C and B2B showroom events, promotions, and advertising campaigns in line with the sales strategy
• Identify new business opportunities and partnerships to drive traffic and sales
• Keep up with industry trends, competitors, and emerging technologies.