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Delivery
We deliver globally and ship all orders directly from our warehouse located in UK.
Available products, delivery rates and fees may vary depending on the delivery address for your order. To check which countries are eligible, please click here.
We’ll keep you updated on your order’s progress, and you can always track it directly through your account.
Please note that fulfilment may take slightly longer during bank holidays, national holidays, and peak seasons.
Returns
If you want to return a product, just let us know within 30 days of delivery. click here to find out more.
For a refund, items must be unused, returned in the original packaging and in a re-saleable condition. We reserve the right to make a deduction from your refund to cover any repackaging costs.
Non-returnable items:
• Furniture/Kitchens
• Jewellery
• Made-to-order/special items
Find the full Return Policy here.
If you wish to return an item please fill out our online form here.
Warranty
All our hardware, lighting and electricity comes with a 2 year warranty as standard. click here for more information.
A double-sided pull bar made from solid stainless steel. These pull bars feature our signature, diamond-cut, cross-knurl pattern and are refined by hand. Comes complete with small solid steel discs.
They work great on interior glass or solid doors with a minimum of 10mm thickness and a maximum of 60mm thickness. Not intended for use in wet environments. Included in the box is two pull bars with double-sided fixings.
Smoked bronze is a ‘living finish’. This means, the more you use this smoked bronze product the more the base brass metal will show through. In short, this product will age beautifully with you.
Steel is made from solid stainless steel and refined by hand. This is our most durable finish and will remain the same crisp finish from the moment you take it out of the box for many years to come.
Brass is made from solid brass which has been precision machined and then finished with two layers of durable satin lacquer. This finish will age slowly with time, moving from a radiant brass colour to a deeper more golden finish within a few years.
Black is made from aluminium and then anodised to give a very consistent deep black finish.
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