Please be aware that during peak periods, shipping times may be longer than usual. We are working hard to process all orders as quickly as possible and appreciate your patience and understanding. Thank you for choosing us.
[ info. WHEN CAN I EXPECT MY ITEMS? ]
Please see the estimated shipping times (by region) below:
– For US, estimated shipping is 1-3 days
– For Canada + Mexico, estimated shipping is 3-5 days
– For shipping to Europe, please shop on our EU site
– For shipping to Australia and New Zealand, please shop on our AU site
– For shipping to UK, Asia + Africa, please shop on our Rest of World site
[ info. HOW MUCH WILL SHIPPING COST? ]
– Shipping is free on all orders over $500
– If your order is less than $500, shipping cost will be calculated during the checkout process, based on the value of your order and what products you have in your basket.
– If you are unable to proceed throughout the checkout or we are unable to provide a shipping service for your order, please email [email protected] and our customer support team will be happy to assist you.
[ info. WILL THERE BE ANY ADDITIONAL CHARGES ON MY ORDER? ]
– For customers outside US, all prices are exclusive of any local taxes and import duties which may be due.
– Please note that you may be required to pay any such taxes and duties before the authority releases your goods to you.
– Buster + Punch cannot be held responsible for the payment of any such taxes and duties nor any loss incurred by you as a result.
[ info. WHEN CAN I EXPECT DELIVERY OF ITEMS ON PRE-ORDER? ]
– For bespoke items (Custom Chandeliers), please expect your items in 4-6 weeks.
– For out-of-stock items, please use the guideline dates provided on our product, basket and checkout pages.