Delivery
We deliver globally and ship all orders directly from our warehouse located in US.
Available products, delivery rates and fees may vary depending on the delivery address for your order. To check which countries are eligible, please click here.
We’ll keep you updated on your order’s progress, and you can always track it directly through your account.
Please note that fulfilment may take slightly longer during bank holidays, national holidays, and peak seasons.
Returns
If you want to return a product, just let us know within 30 days of delivery. click here to find out more.
Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact our Customer Service team within three (3) days of receipt at [email protected] or use the returns portal here.
If you receive a damaged, defective or incorrect item, we will work with you to make things right.
Non-returnable items:
• Furniture/Kitchens
• Motorcycles
• Jewellery
• Made to order/special items
Please read our full Return Policy.
Warranty
All our hardware, lighting and electricity comes with a 2 year warranty as standard. click here for more information.
An air gap kit made from solid metal, featuring flood level marking. Use it to prevent accidental backflow water contamination. Combine it with our Buster + Punch mixer collection. Available in steel, brass, welders black and gun metal finishes. For use in the US and Canada.
Black is made from aluminium and then anodised to give a very consistent deep black finish.
Brass is made from solid brass which has been precision machined and then finished with two layers of durable satin lacquer. This finish will age slowly with time, moving from a radiant brass colour to a deeper more golden finish within a few years.
Gun metal is made from solid stainless steel which is then finished in gun metal PVD. This is an extremely durable finish and will remain the same elegant finish from the moment you take it out of the box for many years to come. It is also a very easy to clean finish.
Steel is made from solid stainless steel and refined by hand. This is our most durable finish and will remain the same crisp finish from the moment you take it out of the box for many years to come.
Welders Black is made from solid stainless steel with a unique black PVD coating technique making it highly durable. The result is a rich, deep off-black finish, reminiscent of the soft charcoals of an industrial furnace. Welders black is the epitome of beauty meets beast.
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